Welcome to NewKra! Please read these Billing Terms and Conditions carefully before making any purchases on our website. By placing an order or completing a transaction on NewKra, you agree to be bound by these terms.
1. Billing Information
When making a purchase, you are required to provide accurate and complete billing information. This includes your full name, billing address, shipping address (if different), and valid payment details (credit/debit card, Razorpay, etc.). You agree to promptly update your billing information if there are any changes.
2. Order Confirmation
Once your order is placed, you will receive an order confirmation email with the details of your purchase. This confirmation includes your order number, product details, total price, and the shipping address. It is your responsibility to review this information for accuracy.
3. Payment Methods
We accept the following payment methods:
Credit and Debit Cards (Visa, MasterCard, American Express, etc.)
Razorpay (for secure online payments)
Payments are processed securely through trusted third-party payment gateways. All transactions are subject to the terms and conditions of the respective payment processors.
4. Currency and Pricing
All prices on NewKra are listed in the local currency of the country where the website is operating. We reserve the right to change prices at any time without prior notice. You will be charged the price listed at the time of order.
5. Free Delivery
We offer free delivery on all orders. There are no additional shipping charges added to your total purchase amount. All shipping fees are covered by NewKra.
6. Billing Errors
While we make every effort to ensure the accuracy of all billing information, errors may occasionally occur. If a billing error is detected, we will contact you to resolve the issue. In case of a pricing error, NewKra reserves the right to cancel the order and provide a full refund.
7. Payment Authorization
By providing your payment information, you authorize NewKra to charge the payment method for the total amount due for your order. We reserve the right to cancel or refuse any order if the payment cannot be processed or if there are any concerns regarding fraud or unauthorized activity.
8. Recurring Payments and Subscriptions (if applicable)
If you sign up for any subscription services or recurring payments on NewKra, you authorize us to automatically charge your payment method on the specified billing cycle. You can cancel your subscription at any time through your account settings or by contacting our customer support team.
9. Refunds and Billing Disputes
In the event of a refund, we will issue the refund to the original payment method used. Refunds will be processed promptly but may take several business days depending on your payment provider.
If you have any billing disputes, please contact us as soon as possible. We will work with you to resolve any issues within a reasonable time frame. If a dispute arises, we may require documentation to verify the issue before proceeding with any corrections.
10. Security and Privacy
We are committed to protecting your payment information. All transactions are processed through secure, encrypted payment gateways to ensure the safety of your data. For more information on how we collect and protect your information, please refer to our [Privacy Policy].
11. Taxes and Duties
Depending on your location, additional taxes, import duties, or customs fees may apply to your order. These charges are the responsibility of the customer. We recommend checking with your local customs office for any additional charges that may be applicable.
12. Changes to Billing Terms
NewKra reserves the right to modify these Billing Terms and Conditions at any time. Any changes will be posted on this page and will become effective as of the date of posting. It is your responsibility to review these terms periodically for any updates.
13. Contact Information
If you have any questions or concerns regarding your billing, payment, or any related issues, please contact us at:
